Before sending communication to families about Bunk1 each summer, it’s important to prepare your account so parents have a smooth and organized experience. At Bunk1, we're always here to help. If you have any questions leading up to the summer, please don't hesitate to contact us at support@bunk1.com.
1. Archive Previous Seasons and Sessions
Make sure last year’s seasons and sessions are archived to keep your account organized. Go to Set Up > Camp. Click the year and mark it as Archived. Then, click the checkbox next to each session that is no longer active.
2. Add the New Season
Create a new season for the current year so families can register and view upcoming sessions.
3. Add Your Sessions and Cabins
Ensure every cabin has the correct name.
Mark any cabins that will not be used as inactive.
Link locations to the appropriate sessions.
If your organization uses CIRCUITREE, you do not need to manually add your seasons, sessions, locations, or cabins — these will automatically sync with Bunk1 based on your configuration.
Please make sure the “Connect with a Camper” step is included for all events where families will need Bunk1 access. We recommend verifying that the synced information matches what’s in CIRCUITREE.
If anything appears incorrect or incomplete, please contact support@bunk1.com for assistance.
Verify the invitation code and Bunk Note PDF time.
If updates are required — or if your organization uses CIRCUITREE or has a custom white-label app — please contact support@bunk1.com before sending any communications to families.
5. Add Your Pinned Messages (Bulletins)
Use pinned messages to set expectations and share how your camp will use Bunk1 this season.
6. Add Your Custom Links
Include helpful links for families, such as:
Camp website
Online store for merchandise
Social media pages
Directions to camp
7. Post a Camp Photo Update
Share a photo with a friendly message, for example:
“This is Amazing Summer Camp — we can’t wait to welcome your camper this season! We’re using Bunk1 for updates, photos, and Bunk Notes. Check back later for more updates.”
8. Review Your Organization’s Settings
Go to Set Up > Set Up in your admin portal.
Select the Summer tab.
Based on your organization’s features, you may see settings for Photos, Bunk Notes, and Bunk Replies.
If you are unsure about any setting, contact support@bunk1.com before making changes.
9. Ensure your Camp Staff have the right access to Bunk1
- Navigate to: People > Camp Users to see a list of Camp Admins
- To add a user, Click Add Organization Users
- Enter User Details: First Name, Last Name, Email Address
- Set a Password: Must be a minimum of 12 characters with lowercase, uppercase, number, and special character.
- Check the box next to your organization’s name
- Click Choose Permissions
- Select one of the preset roles or customize permissions manually
- Preset Options:
- Organization Admin → Highest level of access
- Camp Admin → Can manage communications, people, and photos
- If you don’t choose a preset, you can manually check the boxes next to the permissions you want to grant.
- Preset Options:
- Click Create User
Tip: Hover over each permission to see a short description of what it allows.
The new admin can log in at Bunk1.com. Once logged in, they can change their password by clicking their name in the top right corner and selecting Change Password.
Helpful Articles
Adding New Seasons and Sessions
Accessing and Updating Your Parent Letter