Creating an Audience

Audiences are a powerful way to send targeted messages to a customized group of people. When you create a new audience, the first message they receive is an opt-in message.

This opt-in message is a great way to:

• Introduce families to the Bunk1 platform

• Provide instructions on how to download the Bunk1 app

• Guide them on how to sign up or log in

The opt-in message can be customized by emailing [e-mail], but the “Reply YES to opt in / NO to opt out” portion must always remain in the message.

Important: Families only receive the opt-in message once.
This means you can add them to multiple audiences, but they will not receive duplicate opt-in requests after the first one.

Tip: SMS messages typically support up to 255 characters, so keep your message short and clear.

Example Opt-In Message

"Hi, this is Amazing Summer Camps! We are using Bunk1 for Updates. Download the app at https://bunk1.com/app. Use the code AMAZING to sign up if you're new to Bunk1. Returning families can log in with their existing credentials. Reply YES to opt in or NO to opt out."

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How to Create an Audience

Step 1: Access the Audiences Section 

1. Click “People” in the main menu.

2. Select “Audiences.

3. Click Create Audience.

Step 2: Prepare Your Contact Template

1. Click “Download Template.”

2. Open the template in Excel or Pages.

3. Name your file to match your audience name.

   • Example: Session 1 Parents Audience

4. Enter your data into the spreadsheet.

   Important: Do not edit, add, or remove any of the column names in the template.

   Phone numbers must be entered without dashes.

   • ✅ Example: 3125557890

   • ❌ Not allowed: 312-555-7890

Step 3: Export Your File

1. In Excel or Pages, click “File” → “Export.”

2. Choose “Download as CSV.”

Step 4: Upload Your Audience

1. Back in Bunk1, click the “Audience Name” field and type the name of your audience.

2. Click “IMPORT YOUR CONTACTS.”

3. Click “SAVE AUDIENCE.”

⚠️ Note: If you see a red X next to a contact, it means an opt-in message has already been sent or the phone number is invalid.

Step 5: Send a Message to Your Audience

1. Review the Opt in Message & Click “SEND.”

   • If you’d like to customize this message before sending, contact us at [e-mail]

2. Go back to the Updates tab.

3. Click “Audiences.”

4. Select your audience.

5. Write your message.

   • Optionally, you can:

     • Attach files

     • Send as a push notification

     • Send as an SMS text

6. Click “Post Now” or “Schedule for Later.”