We offer multiple message types to help you reach families quickly and effectively. Choose the format that best fits your update — from detailed announcements to quick reminders.
Updates - Full messages, schedules, flyers
Push - Quick alerts, app open prompts
SMS - Short reminders, link nudges
📱 Updates (In-App)
✅ PDFs: Fully supported. Display with a preview image and a blue arrow icon to download. Customers can tap on the image to view the PDF.
✅ Hyperlinks: Supported — full URLs (e.g.,
https://example.com) are clickable.
✅ Attachments: Images or videos supported. Customers can tap on the image/video to view.
✅ Formatting: Basic formatting is retained. (Only the web supports HTML formatting). - COMING SOON
🔔 Push Notifications
✅ Full links display — URLs and PDFs appear in the notification message.
✅ Tapping the notification opens the app and directs to the Updates section. Customers can click on the link or PDF to open.
❌ No image or PDF previews within the push notification itself.
❌ No rich formatting.
📌 Tip: Keep your push message short and make sure it clearly refers to what’s in the full update (e.g., “Check the app for today’s schedule!”).
📩 SMS Messages
✅ Full links display as plain text and are usually auto-linked on most phones if they include
http://orhttps://.✅ PDFs display as links and get redirected to the web for download.
❌ Attachments are not included in SMS.
❌ No formatting (no line breaks, bold text, etc.).
⚠️ If your update includes a photo, the SMS must tell recipients to open the app to view it.
Questions?
Need help deciding what works best for your program? Contact our support team at support@bunk1.com —we're happy to help!